1. Q:

   How is your property different from the competition?
   A:

   1) We have private entries to each apartment on the first floor.
   2) Our apartments have beautiful luxurious interiors and many with several Upgrades.
   3) Loft Style apartments available.
2. Q:

   What kind of pets do you allow?
   A:

   Domesticated animals only; no aggressive breeds or exotic pets.
   For more details, please view the Pet Policy tab.
3. Q:

   How many pets may I have?
   A:

   2 per apartment home.
4. Q:

   Are there any deposits, special fees, or monthly charges to have a pet?
   A:

   Pet Fee per pet is $375.
   Fees are non-refundable/non-transferable.
   $20 Monthly Pet Rent per pet.
   
5. Q:

   Is my security deposit totally refundable?
   A:

   Yes, less any damage, fees and/or monies owed as determined when you move out.
6. SEE MORE QUESTIONS
7. Q:

   If I get a job transfer, can I break the lease?
   A:

   Yes, refer to the Early Termination Agreement located in your lease and call the office for additional details.
8. Q:

   What utilities are included in my lease?
   A:

   None, utilities are separate and billed by the provider and/or third-party billing company.
9. Q:

   How long is the term of the lease?
   A:

   7 - 13 months.
10. Q:

    If something needs to be repaired in my apartment, how do I report it?
    A:

    Call the leasing office and we will create a service request, or you can submit online through our website under the Resident tab. Our on-site maintenance team will resolve as timely as possible.
11. Q:

    When is my rent payment due?
    A:

    On the 1st of each month; grace period through the 3rd of each month.
12. SEE MORE QUESTIONS
13. Q:

    What day of the month am I liable for a late charge?
    A:

    On the 4th a $135 late fee will apply.
14. Q:

    Do you accept leases for short terms?
    A:

    Yes, 7 months is the minimum lease term.
15. Q:

    Do you accept electronic payments?
    A:

    Yes, you can pay one-time or set up recurring ACH payments through the resident portal.
16. Q:

    Is there a place where I can pay my rent after office hours?
    A:

    Rent is paid online through your resident portal, which you can access 24/7.
17. Q:

    There is a person who might be staying with me for a while; is that permitted by the lease?
    A:

    Yes, as long as they are staying for less than 14 days. If it will be for longer than 14 days, they will need to submit an application in order to run a background check and the guest will be added to the lease.
18. SEE MORE QUESTIONS
19. Q:

    Do you have reserved parking?
    A:

    No, however, we do have detached garages available if you are looking for a reserved space.
20. Q:

    I have a motorcycle; where can I park it?
    A:

    In a garage or regular parking space.
21. Q:

    My children live with me in the summer; do I need to notify your office when they arrive?
    A:

    Yes, so we can add them as "occupants" on the lease.
22. Q:

    Can I install my satellite dish at my apartment?
    A:

    Yes, your satellite dish must be on a tripod inside your patio only; drilling holes through exterior walls is prohibited.
23. Q:

    Do you have cable services?
    A:

    Cable services are not included in rent but we are cable ready.
24. SEE MORE QUESTIONS
25. Q:

    Will you accept my delivery packages for me?
    A:

    Yes, we have a Package Concierge locker system that will store your package and text you delivery notifications when your package has arrived!
26. Q:

    Do you have a list of Preferred Employers?
    A:

    We have a Corporate Advantage Program. If you are interested in learning more or would like to submit your company for participating in our program, please contact the leasing office at 407.275.9095.
27. Q:

    Where do I register to Vote?
    A:

    At the DMV on the corner of Alafaya Trail and Colonial Drive.

Register today for our Corporate Advantage Program and your employees will be eligible for all the discounts and perks offered by our apartment community.  Simply provide the contact information below and one of our representatives will contact you with more information.

Connect Your Utilities

Connect Your Internet, TV, Phone, Electricity and more - It's Fast, FREE and Easy!

EMPLOYMENT OPPORTUNITIES: Click here to submit your resume

Please Click the box below to be redirected to our Authorized and Secure Resident Portal.

Assurant Specialty Property

Selecting an insurance provider that can keep its promise is the first step in protecting yourself. Our company is always dedicated to ensure your peace of mind and security and has been satisfying customers with its friendly, professional service.

Please call 911 if this is a life threatening emergency.

For after-hour maintenance emergencies, please call 407.275.9095, press 3 and follow the prompts to leave a detailed message. Our on-call maintenance technician will return your call within 15 minutes. 

To reach our community's courtesy officer, please call 407.275.9095, press 4 and follow the prompts to leave a detailed message. 

Hurricane Season runs from June 1- November 30. 

In an effort to assist you in preparing for hurricane season, we ask that all residents please read the following information thoroughly and be properly prepared in the event of a hurricane. 

The typical hurricane season is June 1st through November 30th. However, the Emergency Preparedness Division has recorded a hurricane in every month of the year except for February. You are encouraged to contact the local Emergency Preparedness Division or local Red Cross Chapter to verify the needs of your household during the event of a hurricane. A "hurricane watch" means a hurricane may threaten an area. A "hurricane warning" means a hurricane is expected to strike an area.

Please be advised that the leasing and maintenance staff will not remain on the property once a hurricane warning has been issued. We encourage all residents to take responsibility for themselves and their personal property just as we have advised our associates. In the event of an emergency, please call local law enforcement or fire officials.

Be Prepared and visit the following local and government websites for more information:

 https://www.orangecountyfl.net/EmergencySafety/HurricaneSafetyGuide 

https://www.ready.gov/hurricanes